Go Back   OC3D Forums > [OC3D] General Forums > OC3D News
Reply
 
Thread Tools Search this Thread Display Modes
 
  #1  
Old 06-01-21, 07:21 PM
WYP's Avatar
WYP WYP is offline
News Guru
 
Join Date: Dec 2010
Location: Northern Ireland
Posts: 20,855
Bent Pins - Amazon Destroys a Customers Ryzen 5 5600X by using insufficient packaging

Should AMD reconsider its use of PGA CPUs?



Read more about AMD's Ryzen processors getting damaged in the post.

Reply With Quote
  #2  
Old 06-01-21, 07:46 PM
Dawelio's Avatar
Dawelio Dawelio is offline
OC3D Elite
 
Join Date: Aug 2014
Location: Scandinavia
Posts: 5,365
Only $5 gift card on top of a full refund?... That's downright pathetic.

No matter what you will say, the worlds most richest person, Jeff Bezos, founder and CEO of Amazon, can't even bother to actually make his company better on the absolutely bottom floor.

I just don't get why large companies, or any company for that matter, can't treat their customers with dignity and respect. Instead just more or less taking a on them. And you as a customer has literally no power to do anything, which the companies know and hence can do whatever they want basically.

As Alien has said previously, this world is unfair and it sucks.
Reply With Quote
  #3  
Old 06-01-21, 08:32 PM
66racer 66racer is offline
Newbie
 
Join Date: Sep 2014
Posts: 37
Amazon can definitely fix their system and possibly flag items over $100 to go into a box, lets be real here. The company who delivered it is really to blame. They managed to crush a CPU that is inside a box, inside a plastic case so badly to have damaged the pins.

Both parties are at fault but I put a greater blame on whoever delivered it. I ship a ton of items a year and the cost I have to spend on packaging to make it dummy proof so it does not get damaged is such a waste of money. Even through I claim the value it is such a pain dealing with a claim that I rather over do packaging. So, I am biased a bit on this I guess.
Reply With Quote
  #4  
Old 06-01-21, 09:34 PM
Dicehunter's Avatar
Dicehunter Dicehunter is offline
Resident Newb
 
Join Date: Oct 2012
Location: Ye Olde England
Posts: 15,191
Quote:
Originally Posted by WYP View Post
Should AMD reconsider its use of PGA CPUs?
I've never liked AMD's choice of using PGA but what's even worse is their socket design, 1 tiny little paperclip lever and that's it, I'd much prefer Intels socket design as the amount of times I have seen people pull their AMD chip up, Even after doing 10 minutes of a heavy CPU load to warm up the TIM, And bend or even snap off 1 or more pins is a little over the top.
__________________
= Steam/Origin/Uplay - Dicehunter =
Reply With Quote
  #5  
Old 06-01-21, 10:39 PM
Bartacus Bartacus is offline
OC3D Elite
 
Join Date: Apr 2013
Location: Ottawa, ON, Canada
Posts: 2,758
This happened to my 5950X. AMD cheaped out on the packaging. If the inner clamshell packaging had been encased in a small cardboard sleeve, like it USED to be, this wouldn't happen. But they removed that inner cardboard sleeve / mini-box, and just left the clamshell piece to sit in a big box and be able to get banged around in shipping. Thankfully my local shop was able to unbend the pins after offering me a full refund.
__________________
Games: Ryzen 5950X on GB Aorus Master X570 / Asus TUF 6900XT / 64GB TridentZ Royal 3600CL16 (16GB x 4) / custom loop
Workstation: Threadripper 2950x on GB Aorus Xtreme X399 / Zotac 2080ti / 32GB TridentZ 3200CL14 (8GB x 4) / custom loop
Home Theatre: Ryzen 3900X on Asus C7H X470 / Radeon VII / 16GB G.Skill 3600CL15 (8GB x 2)
/ custom loop
Reply With Quote
  #6  
Old 07-01-21, 11:37 AM
AngryGoldfish's Avatar
AngryGoldfish AngryGoldfish is offline
Old N Gold
 
Join Date: Jan 2015
Location: Ireland
Posts: 3,321
Quote:
Originally Posted by 66racer View Post
Amazon can definitely fix their system and possibly flag items over $100 to go into a box, lets be real here. The company who delivered it is really to blame. They managed to crush a CPU that is inside a box, inside a plastic case so badly to have damaged the pins.

Both parties are at fault but I put a greater blame on whoever delivered it. I ship a ton of items a year and the cost I have to spend on packaging to make it dummy proof so it does not get damaged is such a waste of money. Even through I claim the value it is such a pain dealing with a claim that I rather over do packaging. So, I am biased a bit on this I guess.
My friend who used to build high-end tube amplifiers for guitar used to pay extra for FEDEX to package it for him so that if (or when) they'd break the amp in shipping, my friend could claim without any issues because FEDEX packaged it and couldn't blame him.
__________________
ASUS X370 Crosshair VI Hero ⁞⁞ Ryzen 1600X 4Ghz ⁞⁞ Thermalright Le Grand Macho RT ⁞⁞ Aorus GTX 1080 11Gbps ⁞⁞ G.Skill TridentZ 3200Mhz
Jonsbo W2 ⁞⁞ Corsair AX760 ⁞⁞ Pexon PC ⁞⁞ Samsung 960 EVO 250GB & 850 EVO 500GB
⁞⁞ Western Digital 1TB Blue & 3TB Green
BenQ XL2730Z ⁞⁞ Mixonix Naos 7000 ⁞⁞ Corsair K70 Cherry MX Brown ⁞⁞ Audio-GD NFB-15 ⁞⁞ EVE SC205 ⁞⁞ AKG K7XX
Reply With Quote
  #7  
Old 07-01-21, 04:04 PM
Gothmoth Gothmoth is offline
Advanced Member
 
Join Date: Jun 2017
Location: Germany
Posts: 384
why was this CPU not boxed?

i bought 6 ryzen and 4 threadripper cpu´s now and they all came boxed from amazon.


you would have to kick the package to the curb to bend the pins of the CPU inside the box.
__________________
2x TR 2950, 1x 3970x, 1x 3900x, 1x 5900x
2x Eizo CG 2730 1x Eizo CS 2740, 1x BenQ PD2700U
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump










All times are GMT. The time now is 10:36 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.