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  #1  
Old 07-10-13, 03:04 PM
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Angry WatercoolingUK

Has anyone else had issues with WatercoolingUK?
i.e I placed an order for 2x White Braided PCIe Extension cables on the 29th with 48Hr Tracked & Signed For Delivery and I'm still bloody waiting, I have mailed these people loads also opened a eBay case and contacted them via Facebook and I get the feeling I'm being ignored...

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Old 07-10-13, 03:48 PM
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SparkleDJackson SparkleDJackson is offline
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i waited over a month for a waterblock from specialtech because their stock system was incorrect. sometimes these things just happen. i got a wrongly made acool res from aquatuning. i made them aware and they sent me a free hat. i was well chuffed. so just be patient. i pay for the quickest delivery everytime from everyone and it always takes a few days longer (apart from aria. they are a well oiled machine)
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  #3  
Old 07-10-13, 05:49 PM
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It just rages me that companies don't respond to their customers, If I was to do this with my customers I'd be out of business. Retail is a simple service Purchase-Post-Recieve we don't ask for much.

I ordered on the 29th Sept it was dispatched on the 30th it's now the 7th Oct, Royal Mail have no information on my tracking number and I'm not getting any response from WCUK.

Quote:
Yeah I'm not friends with WCUK... their delivery service is appalling.
Your telling me..
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Old 07-10-13, 06:02 PM
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Yeah I'm not friends with WCUK... their delivery service is appalling.
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Old 08-10-13, 12:29 PM
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should have gone to specialtech...... and those extensions are not very good either, Ive seen some terrible ones.

Extensions just add mess too
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Old 08-10-13, 12:43 PM
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Have you heard anything back from them yet?
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  #7  
Old 08-10-13, 01:13 PM
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Quote:
Originally Posted by tinytomlogan View Post
should have gone to specialtech...... and those extensions are not very good either, Ive seen some terrible ones.

Extensions just add mess too
Amen to that Tom but unfortunately I'm a little stuck and have no choice the OCZ modular cables look terrible, all my cables are hidden in this acrylic case and only the important bits are seen. Just looking at Specialtech now they really need to look at their site with regard to "Inc VAT & Plus VAT" It's a bit off

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Have you heard anything back from them yet?
Nope not heard a dicky bird They have until tomorrow then I'll be doing the usual Paypal demanding funds back.
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Old 08-10-13, 01:54 PM
Damien c Damien c is offline
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Quote:
Originally Posted by tinytomlogan View Post
should have gone to specialtech...... and those extensions are not very good either, Ive seen some terrible ones.

Extensions just add mess too

So very true, I ordered my GPU blocks from them and a few other bit's.

They sent 4 wrong compression fittings out to me and within 30 minutes of me contacting them, I had a response and within 5 hours I had the correct ones sent out and they were with me the next day.

They also sent me a freepost label to send the wrong ones back.

Very very good service from Specialtech, and I will be using them again in the future.


@Wraithguard

I dealt with WCUK a few years ago for some GTX280 waterblocks, and I didn't have a good experience with them, it took nearly 2 weeks for them to be delivered, then when one of them developed a crack and had to be RMA'd it took nearly 3 months to get, it dealt with.

Hope you get your stuff sorted soon.
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Old 08-10-13, 02:43 PM
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Thought Id facebook it to see if you actually get a reply.......

https://www.facebook.com/Overclock3D
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  #10  
Old 08-10-13, 03:06 PM
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nicely done.
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