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  #1  
Old 23-05-13, 09:26 PM
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paulstung paulstung is offline
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Amazon prime heads up

If any one has had a prime account on Amazon, that they cancelled either last year or after the months free trial, I would urge you to check your bank account to make sure you haven't been charged for a full years subscription. I have just checked my account only to have 2 payments come out 1 for £52.33, and another for £1.22. Both of these payments came out for a prime account that was cancelled last year. To confuse things more the payment was taken out in $ and the small payment was for the exchange from £ to $ which is odd in itself as I have never even opened an amazon.com page ever only ever .UK.

From the girls response and tone on the phone, it seems like i was not the only person that this has happened to. It all went to smoothly, when requesting a refund. I get suspicious when people agree to give you money back so easily. Just thought a quick heads up on what they are trying to pull. Good luck

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Old 23-05-13, 10:23 PM
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Oh gawd... I used the Prime trial the other week for free next day delivery and cancelled my subscription, hope this has not happened to me also.

BRB checking CC statements.

EDIT: No charges on my account but i'll have to check at the end of my Prime trial incase they still charge me for it.
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Old 23-05-13, 10:39 PM
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paulstung paulstung is offline
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That's good news mate.

I done the exact same thing, used once in November last year, and cancelled, Checked statement to see if a refund showed up, from an rma, only to find it had arrived only to be taken by Amazon. They were nice enough about it though, and issued a refund straight away.

Fingers crossed for next month.
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Old 24-05-13, 09:06 AM
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Their customer service is pretty good, and by the sounds of it that's still the case. I imagine this was a system screw up which they're covering as and when people notice...
Least they're refunding it no questions asked etc.
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Old 24-05-13, 11:47 PM
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They didn't give a reason mate, but they issued a refund last night, and it showed up on my card at around 6pm today. great customer service, can't fault them for that.
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Old 27-08-13, 04:16 PM
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I pay for Prime; its great value for what you get tbh.
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Old 27-08-13, 06:22 PM
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I'm on the trial at the moment, but I've disabled the auto renewal option, so hopefully I don't get charged if I don't want to continue prime.
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Old 29-08-13, 05:47 PM
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My mother got caught out with it about a year ago. Amazon dealt with it without quibble and refunded the charge.
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Old 29-08-13, 09:22 PM
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bit of a thread revival there, but okay lol
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  #10  
Old 29-08-13, 09:26 PM
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yassarikhan786 yassarikhan786 is offline
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Quote:
Originally Posted by SuB View Post
bit of a thread revival there, but okay lol
Doh. I'm guessing the issue is non-existent now and I have nothing to worry about
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