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Old 09-08-19, 10:39 PM
Gothmoth Gothmoth is offline
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Join Date: Jun 2017
Location: Germany
Posts: 362
More Asus BIOS issues.... AM4 Systems not powering down

i have update the BIOS of my crosshair hero 7 to 2501 a few weeks ago.

after the update the system does not shut down.

i select shut down in windows and windows seems to shut down... well system goes to a black screen.
but the system is still powered on.

the fans are turning. power led is on etc.

i have to manualy power down the pc via power button.
on next boot i get "F1 please enter bios" crap....

i did nothing beside updating to bios 2501.
i have loaded optimized defaults etc.
latest chipset divers at that time were installed.
now the updated chipset drivers are installed but the issue remains.

today i updated my STRIX B350-F to BIOS version 5204.
the BIOS was released on 7.8.2019, weeks after i reported the issue with the crosshair (and i am not alone with the issue).

i wonder how incompetent these guys at asus are.
the quality of the asus bios was why i choose asus boards for a long time (since 2011).
now they are as crappy as other brands....

the fix for the issue is:

1) enable S5 state in apm settings in the bios

if that alone does not help:

2) disable Windows 10 fast boot

2x TR 2950, 1x 3700x, 1x 3900x, 1x 5900x
2x Eizo CG 2730 1x Eizo CS 2740, 1x BenQ PD2700U
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Old 10-08-19, 10:19 AM
Eddie long's Avatar
Eddie long Eddie long is offline
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Join Date: Jan 2017
Location: Hampshire
Posts: 481
I sometimes have issues when I update bios . Updated my rampage 5 ed 10 a couple of days ago and it killed my rog armoury , had to completely remove it and reinstall , must admit it's the first time it's upset this one . Normally upsets AI Suite
Life isn't always a bowl of cherry's.
Sometimes it's HARD WORK
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Old 10-08-19, 03:41 PM
RobM's Avatar
RobM RobM is offline
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Join Date: May 2016
Location: Durham
Posts: 1,558
I had the exact same issue but for me it was windows update 1903, rolled it back and problem sorted
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