Go Back   OC3D Forums > [OC3D] Customer Care Forums > Corsair Customer Care Forum
Reply
 
Thread Tools Display Modes
 
  #1  
Old 02-09-15, 08:49 PM
moyk moyk is offline
Newbie
 
Join Date: Sep 2015
Posts: 1
Exclamation M65 mouse software not working.

Hi. I have a Corsair M65 laser mouse wich I've owned for 2-3 months now. I was experiencing lags on the mouse when the crosshair flipped out almost 3times a week so I decided that I were gonna' update the firmware. I updated to "Firmware 2.26, Software 1.0.0.11".

I pressed update software, and the window vanished and my leds started pulsing. So now the extra DPI buttons do not function AND its lights are blinking nonstop. When I try to run the update again it just says "Cannot open USB device, please plug the device into a USB port or reinstall driver!".....I have tried other USB ports and have reinstalled the driver too many times to count, but no fix yet. Can someone please help me!

Reply With Quote
  #2  
Old 03-09-15, 07:26 PM
Grey_beard's Avatar
Grey_beard Grey_beard is offline
OC3D Elite
 
Join Date: May 2013
Location: Corsair HQ
Posts: 1,076
Sorry to hear that moyk. Sounds like the FW might have gotten corrupted. Have you tried it on a different system by any chance? If you get the same result, then it must have been the FW.

You do have a warranty for the mouse, you'll just have to submit an RMA request and we can have it replaced.
Reply With Quote
  #3  
Old 04-09-15, 04:25 PM
sfelock's Avatar
sfelock sfelock is offline
Advanced Member
 
Join Date: Aug 2015
Location: USA
Posts: 347
I would try uninstalling the software, firmware and drivers for the mouse, then try reinstalling them and see if that helps. Sometimes when the FW gets corrupted you can do this to help it.
__________________
Rescue 1 Build Log
Specs:
AsRock Z97 PRO4, Intel 4690k, Corsair H60 AIO, Vengenace Pro 1866mHz 2x8GB, Samsung 840 EVO 250GB, 2x XFX R7 370 in Xfire, Fractal Edison 750M, Fractal Define S, Fractal Venturi HP-12 fans
Reply With Quote
Reply

Tags
error, led, m65, pulse

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump










All times are GMT. The time now is 12:15 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.