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Old 16-09-14, 02:40 PM
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Dicehunter Dicehunter is offline
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780T long scratch on window

After my 780T arrived today I noticed upon unpacking that the window arrived with quite a long and large thin scratch from the bottom right to the top left on the inside of the window.

Can anything be done about this ? I don't really fancy sending it back because of a scratch on the window but it's driving me nuts.

It looks like someone at the factory had a bad day and ran a screw driver along it

Any DIY solutions able to fix this ?



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Old 16-09-14, 02:51 PM
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Hey Dicehunter,

I once had a problem with a 600T a few years back, I wrote an e-mail to Corsair explaining my problem and they actually straight up sent me a new side panel for that side. However at that point they did sell side panels as a separate component of the case.

In terms of DIY fixes I would not recommend anything other than trying to scrub the scratches with a slightly damp NEW sponge (to avoid any sand being in it and scratching it further!) and some polishing cream.

I have a friend who once tried to fill the scratch with glue dabbing it on with cotton wool buds and then buff away the excess again using a wet sponge and polish, it looked alright but light still refracted off the crack... which wouldn't look too good if you're a perfectionist.

Regards, Jasper.
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Old 16-09-14, 03:42 PM
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I'd contact George he is normally on the ball with this sort of thing, I'd be in the same mind in not sending it back because of a scratch. How deep is it, I no you said thin scratch, if it is uber thin maybe some TCut might work ?
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Old 16-09-14, 04:08 PM
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Boys have we all become blind... Dicehunter has posted this in the Corsair Customer Care forum, advice really isn't required.
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Old 16-09-14, 04:13 PM
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Feronix Feronix is offline
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Quote:
Originally Posted by Wraithguard View Post
Boys have we all become blind... Dicehunter has posted this in the Corsair Customer Care forum, advice really isn't required.
Nothing wrong with giving some tips as they might help him and not make any sort of action from Corsair necessary imo.
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Old 16-09-14, 05:04 PM
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Well I got in touch with a guy over at MNPC tech *King of modding* and he said anything over 1mm is pretty much not worth it in terms of trying to fix it as it will leave the window with a noticeable foggy patch, Just replace it.

I've submitted a ticket and I'll see what Corsair say.
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Old 16-09-14, 07:43 PM
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If you are stuck with the scratched one, use the stainless cleaner and polish from Weiman and it will make it a lot less noticeable keep it dust free longer too.
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Old 16-09-14, 07:44 PM
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Quote:
Originally Posted by BigBlue1 View Post
If you are stuck with the scratched one, use the stainless cleaner and polish from Weiman and it will make it a lot less noticeable keep it dust free longer too.
Thank you lady blue, I'll go buy some if Corsair can't help me
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Old 17-09-14, 02:53 PM
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Thanks to Tom for recommending the Novus scratch and polish kit, I've done a bit of research and watched a few videos and the stuff really seems to work.

£20 for the complete kit and what I don't use which I wont be using a lot I can keep for the future

Just ordered it from amazon for £20 inc postage, You can get it on the bay but it's imported from the US and costs £13 pound for postage.


For anyone that's interested


And a video showing how effective it is on plastic surfaces -


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Old 17-09-14, 07:50 PM
BigBlue1 BigBlue1 is offline
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I have seen that product used on old plastic headlight covers, it is adequate.
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