Go Back   OC3D Forums > [OC3D] Customer Care Forums > Corsair Customer Care Forum
Reply
 
Thread Tools Display Modes
 
  #11  
Old 27-08-13, 06:55 PM
Factorybelt Factorybelt is offline
Newbie
 
Join Date: Aug 2013
Posts: 4
6091028

My request was a bit sloppy, couldn't find part number etc. but thank you!

Reply With Quote
  #12  
Old 27-08-13, 06:59 PM
Grey_beard's Avatar
Grey_beard Grey_beard is offline
OC3D Elite
 
Join Date: May 2013
Location: Corsair HQ
Posts: 1,076
No a problem at all. I'll go ahead and look at it. If something needs to be change, I'll do it from my end.

I'll keep you posted.
Reply With Quote
  #13  
Old 27-08-13, 09:05 PM
Grey_beard's Avatar
Grey_beard Grey_beard is offline
OC3D Elite
 
Join Date: May 2013
Location: Corsair HQ
Posts: 1,076
I've got your request approved. Our customer service will contact you once the replacement front I/O panel has been shipped. Tracking info will be provided as well. You're all set
Reply With Quote
  #14  
Old 27-08-13, 10:05 PM
GoogalyMoogaly GoogalyMoogaly is offline
Member
 
Join Date: Jul 2013
Posts: 142
I don't have those issues, but a while ago I did make this list of annoyances that I had with the case. Since this is Carbide 540 feedback I'll post them in case anyone else thinks they're issues.


  • I dislike the way you have to remove 2 thumbscrews and 2 'panels' to be able to clean the front dust filter.
  • I dislike that the optical drive bays actually prevent you from using the top grommets for any sizable cables (fan cables etc. seem fine).
  • I think the SSD assembly could be improved. Just pushing and pulling them apart seems like it could lead to things breaking or becoming loose after repeated use.
  • The optical drives seem the wrong way up to me, I'd have rotated them 180º (not sure why though).
  • I feel it could've been a little bigger in each dimension.
  • I realise it's called the AIR, but WCing seems a little awkward. Can't quite get a 60mm rad + fans in the top, a 60mm rad + fans in the front starts to block off grommets. Also, not really an easy place to mount a pump, drive bays don't seem ideal and there's not a lot of floor space for a pump or anywhere to fit a tube res.
  • Getting positive air pressure seems awkward. Taking the front as intake and top/rear as exhaust (due to no dust filters) you can have 3x120mm (or 2x140mm) intake and 3x140mm exhaust.
  • Not enough front-panel USB connectors
  • Front-panel USB3 connector could be longer!
Just my thoughts, I realise some of them are probably quite specific to me.
Reply With Quote
  #15  
Old 28-08-13, 12:17 AM
Grey_beard's Avatar
Grey_beard Grey_beard is offline
OC3D Elite
 
Join Date: May 2013
Location: Corsair HQ
Posts: 1,076
Thanks for bringing this up GoogalyMoogaly, this is a very well thought feedback, which we always see as a positive criticism (always helps). I'll discuss this with our PC case dev team and see if some of these points are being reported as well in different forums.

I actually saw your post in a different thread - Took notes right away Thanks
Reply With Quote
  #16  
Old 29-08-13, 06:37 PM
FTR.4500MHz's Avatar
FTR.4500MHz FTR.4500MHz is offline
OC3D Elite
 
Join Date: Jan 2012
Location: France
Posts: 1,430
Hey Grey_beard,

Do you have any news concerning my front I/O being too short replacement. Its been a bit over a week and a half and i still didnt get any confirmation e-mail from corsair.
Should i create a new ticket since i gave you the one i created for the ssd trays ?

TYVM.
__________________
Hardware: Shinobi XL w.custom window | Msi Z77A-GD65 | i5 3570k | 8GB Corsair Vengeance 1600MHz | 7970 Lightning BE | AX 850 | SSD's: Samsung 830 128GB , Corsair Force GT 120 GB | HDD: Seagate Barracuda 750 GB | XonarD2X | Edifier S730 | iiyama prolite g2773hs-gb1 |

Watercooling: EK supremacy p/n | EK 7970Ltg. a/n | D5+EK Top | UT60 360 and 240 rads | EK X3 150 res. | Tygon 13/19mm | Bitspower C.fittings |


Reply With Quote
  #17  
Old 29-08-13, 06:49 PM
Grey_beard's Avatar
Grey_beard Grey_beard is offline
OC3D Elite
 
Join Date: May 2013
Location: Corsair HQ
Posts: 1,076
Alright, let me check with our customer service and see where we at on your request.

No need to create another ticket.
Reply With Quote
  #18  
Old 05-09-13, 06:11 PM
FTR.4500MHz's Avatar
FTR.4500MHz FTR.4500MHz is offline
OC3D Elite
 
Join Date: Jan 2012
Location: France
Posts: 1,430
Hello Grey_beard,

Any news on my front I/O cable replacement kit yet ?

It's not that it is bothering me to take my side panel off each time i want to switch my computer on, but i would like to get this issue sorted.

TYVM
__________________
Hardware: Shinobi XL w.custom window | Msi Z77A-GD65 | i5 3570k | 8GB Corsair Vengeance 1600MHz | 7970 Lightning BE | AX 850 | SSD's: Samsung 830 128GB , Corsair Force GT 120 GB | HDD: Seagate Barracuda 750 GB | XonarD2X | Edifier S730 | iiyama prolite g2773hs-gb1 |

Watercooling: EK supremacy p/n | EK 7970Ltg. a/n | D5+EK Top | UT60 360 and 240 rads | EK X3 150 res. | Tygon 13/19mm | Bitspower C.fittings |


Reply With Quote
  #19  
Old 05-09-13, 06:50 PM
Grey_beard's Avatar
Grey_beard Grey_beard is offline
OC3D Elite
 
Join Date: May 2013
Location: Corsair HQ
Posts: 1,076
For some reason, they've sent out two kits.. just in case you get two - just keep both, 1 as a spare.

I'm still getting tracking info from customer service.
Reply With Quote
  #20  
Old 05-09-13, 08:32 PM
MrEliasen MrEliasen is offline
Newbie
 
Join Date: Dec 2012
Posts: 42
I just ordered a GD 65 as well including the 540, now I am a bit worried with the cables. What should I do if I encounter the same issue (which appear to be very likely)?

thanks

(Sorry I do not want to hijack the thread, but I might face the exact same issue soon)
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump










All times are GMT. The time now is 07:30 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.