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  #41  
Old 07-10-15, 07:12 AM
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Grey_beard Grey_beard is offline
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Also, I'm wondering if you were able to get those lot #s from the first two coolers, post it here if you did. That way I can pass it on to our validation team for them to investigate.

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  #42  
Old 07-10-15, 09:37 AM
Laches Laches is offline
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I have tried turning the pump down and quiet mode is louder than performance mode X_X. I'll leave the cooler for a couple days to see if the noise goes away. As for the lot #,I only have the first one(took a picture of the first box) and the last one. they are 465715068730 and 473215068730. Thanks for the quick reply and the kind offer for RMA :P i'll give and update soon as to whether the noise persists or not :P.
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  #43  
Old 07-10-15, 05:55 PM
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Grey_beard Grey_beard is offline
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Perfect! thank you for providing those lot #s, that will help us a lot on tracking down if there is indeed a bad batch for this cooler. But as you know, it'll take more than just 2 lot #s to prove if a certain batch is truly bad. Nonetheless, I'll still forward these lots to the right dept and see if they can find some sort of a trend that's a clear indication that we have potential issue at hand. I'll let you know if we do find interesting info.

Keep me posted on that cooler that you're currently using.
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  #44  
Old 12-10-15, 06:54 AM
Laches Laches is offline
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Hey Grey_Beard. So the noise of the pump I am using has definitely gone down to the point where it isn't audible at all unless I stick my ear right next to my case. I'll stick to cooler I got now as I'm much happier with it. Again, thank you for the kind offer to RMA. that was really generous of you And to anyone else wondering if they should get the cooler or not, I say go for it. I just got a really bad streak and the odds of that happening again are very slim :P
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  #45  
Old 15-10-15, 06:33 AM
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Grey_beard Grey_beard is offline
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Very glad to hear that, Laches. It must have been just a string of bad units. Well if you run into any issues again, you're always welcome to send me a message. Enjoy your new cooler
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