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  #11  
Old 29-10-14, 12:04 PM
Warchild Warchild is offline
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Join Date: Feb 2013
Location: Norway, Oslo
Posts: 5,435
funny seeing this.

I have the identical issue right now after purchasing from the Norwegian Aquatuning. I am in contact with someone who is helping now (not sure if its good to provide a name yet, can always PM it). Now he has stated that the responsible person in accounting will not return to the office until Monday. Hopefully it will get resolved then.

The reasoning behind my additional UPS charge was that the package was sent with the incorrect shipping. Service and customer feedback so far has been top notch in assisting me at the moment, so lets see if it continues next week

Edit* My order was on 2nd October, UPS bill came 2 weeks ago, had instant feedback from Aquatuning

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  #12  
Old 07-11-14, 12:16 PM
Warchild Warchild is offline
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Join Date: Feb 2013
Location: Norway, Oslo
Posts: 5,435
They have now refunded my overcharge.
Was a little slow but the accountant was on vacation. I suggest you keep pushing them if your case is still in question.
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