Go Back   OC3D Forums > [OC3D] Customer Care Forums > NZXT Forum
Thread Tools Search this Thread Display Modes
Old 25-03-17, 08:37 PM
Glorf Glorf is offline
Join Date: Aug 2016
Posts: 3
NZXT Kraken X52 Damp Box

Hey guys,

I ordered a Kraken X52 and was ready to build, but when I opened it the cardboard holding the cooler (not the outside box) and the manual felt damp. When the cooler arrived in the mail, there was no visible damage to the box and the cellophane wrap was intact. This is my first NZXT, but I had a Corsair AIO and I don't remember any dampness of the contents.

Any insight is greatly appreciated. I've put my build on hold until this is answered.


Reply With Quote
Old 26-03-17, 12:09 AM
Excalabur50's Avatar
Excalabur50 Excalabur50 is offline
OC3D Elite
Join Date: Apr 2011
Location: Australia
Posts: 6,621
Sounds like it may have had a leak which you may not be able to see just contact either your wholesaler or NZXT for a replacement as it's not worth the risk if the unit is damaged
Coolermaster H500P White ARGB=AMD Ryzen 5950X=MSI Prestige X570 Creation=1TB Samsung 980 Pro=32gig 3600Mhz White Dom Plats RGB= MSI RTX 3080 Gaming X Trio=Coolermaster ML360R ARGB=MSI Optix MPG341CQR=Roccat AIMO 122=Corsair Force LS 960GB=Crucial MX500 1TB=Roccat Kone AIMO White=EVGA Supernova 850 G2=White Sennheiser Game One=NZXT Hue+ with RBG strip=Windows 10 Pro=Thrustmaster T16000M HOTAS=MSI Agility GD60 RGB Mousepad=Chasepower Pure Sinewave UPS
Reply With Quote
Old 26-03-17, 12:47 AM
Glorf Glorf is offline
Join Date: Aug 2016
Posts: 3
Thanks. I was thinking it was something like this, but I wanted to be sure before initiating contact with the seller. I've opened a ticket with NZXT and am going to contact the seller once I hear back from them.

I'll be sure to report their thoughts once I get a response.
Reply With Quote
Old 26-03-17, 12:56 AM
AlienALX's Avatar
AlienALX AlienALX is offline
OC3D Elite
Join Date: Mar 2015
Location: West Sussex
Posts: 15,364
Yeah FFS don't use it.

If you don't like what I post don't read it.
Reply With Quote

aio, nzxt

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 09:17 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.