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  #1  
Old 21-09-06, 06:14 PM
Dav0s Dav0s is offline
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Kudos to eBuyer RMA

eBuyer managed a 1 day turnaround on my rma'd router

they received it, and shipped a brand new one out to me the same day. i think this is excellent service for a company often criticised in this field.

I just wish all RMA procedures were this easy

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  #2  
Old 21-09-06, 06:21 PM
JN JN is offline
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Yeah that is retty darn good. TBH i think they are so big now that they dont have the time to sort out RMA's, aso they just ship you a replacement to keep you quiet.
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  #3  
Old 21-09-06, 06:21 PM
FarFarAway FarFarAway is offline
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Quote:
Originally Posted by name='XMS'
Yeah that is retty darn good. TBH i think they are so big now that they dont have the time to sort out RMA's, aso they just ship you a replacement to keep you quiet.
Ala newegg

Thats what I like to hear - must buy something and RMA it
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  #4  
Old 21-09-06, 09:16 PM
clive r clive r is offline
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I'll second that Dave.

I returned a motherboard to them recently which died after I'd had it more than four months. I had a full refund in 48 hours. Awesome.

Larger returns are collected by Citylink at no cost. When I called ebuyer to arrange this they picked up after 1 ring!

Ebuyer customer service used to be non existent, right now I'd say they're one of the best.
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  #5  
Old 21-09-06, 09:31 PM
PV5150 PV5150 is offline
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Wow, that is an extremely good turnaround. 'Grats on the speedy exchange Dave
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  #6  
Old 21-09-06, 09:34 PM
SuB SuB is offline
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wow so they finally listened to the customer base?

about time
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  #7  
Old 21-09-06, 09:59 PM
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Rastalovich Rastalovich is offline
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Real nice, Scan done a 5 day turnaround on a ASUS Vintage inc Sempron for me.

A day is super kewl tbh!
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  #8  
Old 21-09-06, 10:03 PM
nathan nathan is offline
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my dad sells to ebuyer, there main goal is to make £5 million a year. thats a lot of money. There only downside is that they use citylink :s
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  #9  
Old 21-09-06, 10:05 PM
Dav0s Dav0s is offline
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i like citylink, but that topic is for another thread

what does your dad do?
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  #10  
Old 21-09-06, 10:07 PM
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Rastalovich Rastalovich is offline
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Yeah City Link ! I swear the dood w8s in his van around the corner from the house til u leave, then BAM! he jumps into action to try`n`get that "We called and u weren`t in" card stuffed into u`r door.

Dang there`s not many worse things in life than that!
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