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21-09-06, 06:14 PM
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OC3D Elite
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Join Date: Mar 2005
Posts: 7,983
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Kudos to eBuyer RMA
eBuyer managed a 1 day turnaround on my rma'd router 
they received it, and shipped a brand new one out to me the same day. i think this is excellent service for a company often criticised in this field.
I just wish all RMA procedures were this easy
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21-09-06, 06:21 PM
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OC3D Elite
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Join Date: Mar 2005
Posts: 13,679
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Yeah that is retty darn good. TBH i think they are so big now that they dont have the time to sort out RMA's, aso they just ship you a replacement to keep you quiet.
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21-09-06, 06:21 PM
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Newbie
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Join Date: Mar 2005
Posts: 0
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Quote:
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Originally Posted by name='XMS'
Yeah that is retty darn good. TBH i think they are so big now that they dont have the time to sort out RMA's, aso they just ship you a replacement to keep you quiet.
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Ala newegg
Thats what I like to hear - must buy something and RMA it 
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21-09-06, 09:16 PM
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Newbie
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Join Date: Dec 2005
Posts: 88
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I'll second that Dave.
I returned a motherboard to them recently which died after I'd had it more than four months. I had a full refund in 48 hours. Awesome.
Larger returns are collected by Citylink at no cost. When I called ebuyer to arrange this they picked up after 1 ring!
Ebuyer customer service used to be non existent, right now I'd say they're one of the best.
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21-09-06, 09:31 PM
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OC3D Elite
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Join Date: Mar 2005
Posts: 9,934
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Wow, that is an extremely good turnaround. 'Grats on the speedy exchange Dave 
__________________
Quote:
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Originally Posted by name='Jim'
"Jonathan 'Fatal1ty' Wendel may be 12-time world gaming champ, but how does he cope inside a 50c hot box sucking on a heavy load?":rocker::rocker:
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21-09-06, 09:34 PM
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The Webmaster
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Join Date: Jul 2005
Posts: 2,077
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wow so they finally listened to the customer base?
about time
__________________
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Notice: Don't feed the trolls!
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21-09-06, 09:59 PM
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OC3D Elite
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Join Date: Aug 2006
Posts: 11,333
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Real nice, Scan done a 5 day turnaround on a ASUS Vintage inc Sempron for me.
A day is super kewl tbh!
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21-09-06, 10:03 PM
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OC3D Elite
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Join Date: Nov 2005
Posts: 3,798
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my dad sells to ebuyer, there main goal is to make £5 million a year. thats a lot of money. There only downside is that they use citylink :s
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21-09-06, 10:05 PM
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OC3D Elite
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Join Date: Mar 2005
Posts: 7,983
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i like citylink, but that topic is for another thread
what does your dad do?
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21-09-06, 10:07 PM
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OC3D Elite
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Join Date: Aug 2006
Posts: 11,333
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Yeah City Link ! I swear the dood w8s in his van around the corner from the house til u leave, then BAM! he jumps into action to try`n`get that "We called and u weren`t in" card stuffed into u`r door.
Dang there`s not many worse things in life than that!
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