I'm glad you did this Tom and proved your points
I don't understand why NZXT reacted the way they did you wouldn't give a psychiatrist a mental patient and not expect him to study him and you wouldn't give a detective a murder case and not expect him to try and solve it. So why NZXT do you think that they can give a PC case to a PC enthusiast and not expect him to pick up on design flaws and poorly made features?
NZXT can't argue now and try to make out it was a bad review based on opinions, the proof is there for all to see.
If you read this NZXT, which I guess you will, you should take this as constructive criticism and not a bashing. Everyone on this site is a PC enthusiast and we notice all the little things that Tom piked up on. If you want a good review and an award I would listen to what Tom has said, go away and fix the bad points, send Tom the improved version and i'm sure if it deserves it it will get a good review and an award.