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Old 17-01-10, 12:47 AM
Youngie1337 Youngie1337 is offline
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Electricity billage

I want to ask people here who own their own house/flat what they pay for their electricity? I'm just wondering since my electricity price has tripled. We had to use a pre-payment meter because apparently you can't have a direct debit / credit meter without being with the company for 12 months. We are used to paying by direct debit since it's easier than having to buy electricity on our key / buy those horrible cards. We get charged £10 per month for the meter (which I have taken into account). We got a bill through recently stating we owe money to them (over 1k) for electricity that we should of been paying for??????? So my question is, how can one owe money when you pay for what you use? Makes no sense to me, they read the meter 3 times, and I also read it to them over the phone. They said it was fine, so meter readings / price charges are out of the question.

Can you all state how much you pay per month as I would like to compare. PS I live in a flat/apartment with my GF. Comparing our bill to friends and family they pay £600 less than us, every 12 months. Which is stupid considering we're never here really.

Cheers, hope someone can reply .

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Old 17-01-10, 07:19 AM
Msm2 Msm2 is offline
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We pay about £10/15 per week in electricity on a meter so we pay about £60 ish. We are a family of 5 here. Add to that over the last few months I have been folding 24/7.
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Old 17-01-10, 11:08 AM
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Runebeard Runebeard is offline
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Living with 3 other guys, so we chew through electricity a far amount as the TV is almost always on, and I have my laptop on almost all the time when I'm back from uni. We're with 'Southern Electric' and I swear we only paid £7.43 each for the last bill (£29.72 total) but that did include the christmas break where the house was vacant for about 10 days.

I have no idea why yours would be that high sounds like they've added on charges rather than extra electricity usage. Even at my parents house when all 5 of my family lived there, I doubt we ever had to pay that much. Tbh, it's probably a cock-up on their part. Hope they sort it out soon, cos that's ridiculous!
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Old 17-01-10, 12:44 PM
Youngie1337 Youngie1337 is offline
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Quote:
Originally Posted by name='Msm2'
We pay about £10/15 per week in electricity on a meter so we pay about £60 ish. We are a family of 5 here. Add to that over the last few months I have been folding 24/7.
Seriously? I put £35 in 1 day, the next day it was £7, I think they're scamming me (I know). I phoned them up numerous of times, they say that the meters fine, they also said that they would NOT come out and check it, because they're right. They have also failed to send me a bill saying I owe 0. I kindly explained it to them over the phone, to basically be called a liar and a fraudster...

I'm switching energy companies soon, if they try to even mess up with the change I'm taking them to court. The amount of stress this has caused is unbelievable. They also lied to me on the phone a lot of times, they said I couldn't change meters, they said they were not taking a charge, they said that they do not charge for the meter (which is BS since it says on the meter they charge £2.50 per week for it) I said I want to go onto a credit meter, they gave me BS saying the charges are the same, and I may be paying more? Which is a lie.

They also said I have to pay to switch, they alsom forced me to change meter, they sent me 3 letters being forceful and pushing me into changing my meter when I didn't want to. I asked them would it be the same as before? They promised YES, they put it in, within the first week we used £90. Just 2 of us living here, cook once a day (comps on for a little bit, and perhaps the TV). Doesn't work out does it?

Quote:
Originally Posted by name='Runebeard'
Living with 3 other guys, so we chew through electricity a far amount as the TV is almost always on, and I have my laptop on almost all the time when I'm back from uni. We're with 'Southern Electric' and I swear we only paid £7.43 each for the last bill (£29.72 total) but that did include the christmas break where the house was vacant for about 10 days.

I have no idea why yours would be that high sounds like they've added on charges rather than extra electricity usage. Even at my parents house when all 5 of my family lived there, I doubt we ever had to pay that much. Tbh, it's probably a cock-up on their part. Hope they sort it out soon, cos that's ridiculous!
It is, working out the sums, it comes pretty close to the debt they said I owed, being added to our price. They're c*n*s and lie constantly, one person says something completely different to someone else. I have been to Citizens Advice about is, they didn't do anything, they just said yes the prices are fine (because they said on the phone) rofl....

I also read them the OLD meter readings over the phone, and they were likes YES YES YES YES to ever number I read out. I said is that ok? She said yes those readings are up-to-date. I said hang on, excuse me, these are the old meter readings which are apparently (WRONG AND I SHOULD OF BEEN PAYING MORE) she didn't know what to do, I said tell me the truth, she said I'll put you through to this department... Couldn't get a word in, lying scum
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Old 17-01-10, 02:00 PM
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Runebeard Runebeard is offline
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I'd debate switching provider if they're that bad, I don't remember ever having any trouble like that with my provider at uni or back home. At the very least send them a written complaint explaining that you were disappointed with the service you recieved and that you might change due to how poorly you were treated. My mum did that when BT once tried to charge her £200 when all the guy came and did was fit 2 metres of new cable when my dad manged to cut through doing the wallpapering lol. The entire bill got written off!
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Old 17-01-10, 02:11 PM
Youngie1337 Youngie1337 is offline
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I tried and tried already man. I've complained plenty of times, they seem to call me a liar.
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Old 17-01-10, 02:55 PM
biscuitboy biscuitboy is offline
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Just run for the hills mate, switch ASAP.
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Old 17-01-10, 02:58 PM
Msm2 Msm2 is offline
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What type of meter is it.
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Old 17-01-10, 03:58 PM
Youngie1337 Youngie1337 is offline
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Quote:
Originally Posted by name='Msm2'
What type of meter is it.
We were first using the cards that you have to purchase from the shop. Now we got switched to the key meter (key you have to 'top-up'), we got like 3 letters through saying - You need to switch your meter now, your electricity will cease if you do not switch, we are stopping the cards that you currently use for your electricity. Which is a lie since they still sell and companies are still using them ( I asked 2 other companies, and they will not cease, they've never heard of such a thing ). So they forced me to change my meter or suffer no electricity, I didn't mind switching because they said it will be the same charges. BS.
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Old 16-02-10, 05:29 PM
Youngie1337 Youngie1337 is offline
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Back to this topic. Waited near a month about switching and get a letter saying it's been canceled.

The reason was comfort heating?

Can someone please explain what comfort heating is?
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