Refund for buggy/glitchy games anyone?

AntiHeroUK · #1 15-05-09, 10:59 PM

If current talks at the EU Commision ever came into legislation, game developers would have to provide a two year guarantee with their games.

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Diablo · #2 15-05-09, 11:08 PM

This has to be the worst idea ever. Won't this just mean we have to import a lot of our games from the states instead if this goes to law?

AntiHeroUK · #3 15-05-09, 11:12 PM

The chances of this going to law as it currently stands are very slim. It won't get any further unless some drastic changes are made to make it more viable for developers, retailers and consumers.

Toxcity · #4 15-05-09, 11:18 PM

I can understand if the bug stopped a player from progessing but little bugs like getting stuck on walls or falling through the graphics? That is all part of the fun!

mayhem · #5 15-05-09, 11:46 PM

Its a two way thing though say you buy a game that is just rubbish and buggy then get your money back. all if you by a game that the code (game key) does not work cos some ding has used a key gen and regged it you can get you money back ....

Good idea as far as im concerned.

sammytomjohn · #6 16-05-09, 12:48 AM

I think this will be more like if a game is reported to be know as faulty due to bugs in the game!!

for instance i bought splinters cell double agent and kept on walkin in to invisble walls!!

monkey7 · #7 16-05-09, 11:05 AM

There's a dutch sentence for this "klok wel horen luiden maar niet weten waar de klepel hangt". Basically means you get the general idea but have no clue on the details.

Two years is way too long for a piece of software. I'd say two days would be good to prevent shops from not taking damaged disks back (have had that), and major bugs like in empire total war.

Rastalovich · #8 16-05-09, 11:35 AM

2 years is massive. I have no idea what they're thinking, maybe something is missing.

All the user/purchaser requires is a guarantee similar to any other purchasable item. U buy a cpu and no matter what mobo u try it in - it don't work - u return it... not like u'll spend 2 years trying. U have a pretty suitable return to seller return on it, and frankly I think it's all a game needs.

U buy Empire Total War, doesn't work for u, u research the site or return it there and then - fine. The research reveals that creative assemblies pretty much knew it wouldn't work 100% on all systems, and the weeks following it's release they rolled out upd8 after upd8. (I believe it's on No.4) I have to say they were a heck of alot speedier than other companies where u may w8 months for upd8s. (that being said, since the original not working well for me, it seems to be pretty much ok now)

But if they're edging towards users being able to return these items, and giving them a 2 years grace to have a spot-on downloadable upd8 that fixes absolutely everything... well yeah kinda ok... CoD4 would by then turned into CoD5 etc...

Dunno, mixed opinions for me. For me u already have a right for return if it simply won't work.

Be interesting if the EU also pushed this to OSes and other software.

mrapoc · #9 16-05-09, 03:16 PM

This would be useful in the case of sim city (the new one) - in most cases the game wouldnt even run and was too broken for even the patch to install!

failness

zak4994 · #10 16-05-09, 04:09 PM

Publishers shouldn't really be scared too push things over the limit like they did with Crysis since as long as the game is playable and can be finished without leaving .

But publishers will have to do a lot more tests and debugging before they start selling games. I faced problems when I played PoP:WW where I get into a glitch that requires me to restart the game again. Now that is what I call fail.