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  #1  
Old 18-07-07, 12:37 PM
Hyper Hyper is offline
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Had a serious mess up

Hey all,

I sold my Sapphire X1900XTX 512mb graphics card on that well known auction site last week, I sent it last week via Royal Mail Special Delivery and it cost me £7.75.

Now this is where it all goes horribly wrong, I received an e-mail tonight saying:

Quote:
Hi Sam,

I have not received the item yet, I have checked the Royal Mail website and it states the item has been delivered and signed by someone called Matthew ???.

No idea who he may be, can you chek your end that the delivery address is correct.
At first I thought this person must be a scammer because it clearly states on the royal mail website it had been delivered and I thought nothing more of it.

So I replied asking him to check with all his neighbors as it is more than likely that one of them have signed for it and not brought it round for him.

I then got a reply saying:

Quote:
Thanks Sam,

none of my neighbours are called Matthew, but I will check in the morning and let you know.
Now at this point I began to get a bit worried and started to look for my Royal Mail reciept. I finally found it and checked the address and to my horror I noticed I had infact sent the item to a person called Matthew. So I check in my paypal history and I should have sent it to someone called David and after a little bit more checking I find Matthew to be the person I sold another item to earlier that week for £13.

So this Matthew person has got quite a bargain at £13

Anyway I quickly sent off an e-mail to Matthew explaining the whole situation and gave him the Davids address and told him I would send him some cash via paypal if he would be willing to send the card off asap.

I got a reply this morning saying:

Quote:
HI Sam,

Hate to be the bearer of bad news - I have a lot of parcels which arrive daily - this one was attempted delivery friday - i went to pick up on saturday - i was expecting it to be something else -anyways when opened there were no details of who it was from or anything like that - there was an invoice which i checked my paypal for however no details matched up - i rang royal mail to see where i stood with this and they advised as it was addressed to me i was the legal owner and could keep it, as i use the computers here at work I had no need for it & based on this and the fact there were no details of who it was from i gave it to my mate to sell at the car boot which we split the 60 quid made 50/50.

I send my apologies for this, but unfortunatley this means I can not assist with the below, Massive apologies, if I had recieved this mail before sunday I would have assisted.

Once again massive apologies.

Matt
Now then I am totally stumped on what I can do, any ideas?

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  #2  
Old 18-07-07, 12:46 PM
JN JN is offline
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Bad luck mate, that's pretty damn sucky.

Maybe look into the thing about it being "legally" his. If someone accidentally delivered a car to your house, I doubt you'd be able to claim it as legally yours. I don't know tho...just speculating.
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  #3  
Old 18-07-07, 12:53 PM
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Rastalovich Rastalovich is offline
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Aw fudge sticks!

There is something about an item going through the mail service where the addressee is the legal owner. Might be more intwined with personal deliveries tho.

If u`d only put u`r own details in with the package (sender info), it`s a case of the guy being an arse tbh, and put tamely.
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Old 18-07-07, 01:00 PM
Hyper Hyper is offline
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There was a return address on the package and he had bought other items off me earlier that week so he could have done something about it.
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  #5  
Old 18-07-07, 01:34 PM
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Rastalovich Rastalovich is offline
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Sounds to me like he knew full well where it`d come from and etc. Nobody receives a parcel, especially with a bit of kit in it, and knowingly sells it on so quickly, without knowing what they`re doing.
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Old 18-07-07, 02:00 PM
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Mr. Smith Mr. Smith is offline
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If your return address was on there then he is at fault.

Also, due to previous transactions the guy knows you and this would go against him too.

CAB? Citizens Advice... Worth a try.

If you have his address contact the police. Keep David informed too.

I'm a bit worried about my dominator rma... Its been forever and a day and I've heard nothing...
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  #7  
Old 18-07-07, 03:09 PM
Pat123 Pat123 is offline
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im sure you could get your mone off him or something. Im sure he is at fault because he knows exactly where its come from. he was bang out of order, this should have been returned instantly.
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Old 18-07-07, 03:34 PM
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equk equk is offline
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Unlucky

Altho as Kemp says the bloke has admitted he knew he hadn't ordered it and so took it with full knowledge that it wasn't his. I'm not sure where it lies legally tho because I guess you did send him it.

I think he has covered himself a little by saying it had no details of where it had come from. (surely there was a return address on it tho?)

Quote:
when opened there were no details of who it was from or anything like that
what would you have done if you were in his situation?
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  #9  
Old 18-07-07, 03:39 PM
Hyper Hyper is offline
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It did have a return address on as do all special delivery items.
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  #10  
Old 18-07-07, 03:53 PM
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Rastalovich Rastalovich is offline
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U can find a source of a special delivery.

Pursue it tbh.
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