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Old 20-10-06, 03:53 PM
dbates dbates is offline
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IDNet Charging for bandwidth use?

I lost track of my bandwidth usage this month by downloading a couple of large files, and I strayed over 30gb. Simon dropped me a note to let me know, and that was helpful, and I promised I'd calm it for the rest of the month.

Now I've received a mail telling me that there's a charge of £1/gb over 30gb... This is the first I've heard of this... Is everyone else aware of this? I'd have liked a warning of some sort before being liable to a charge I've never signed up to?!

  #2  
Old 20-10-06, 04:04 PM
Dav0s Dav0s is offline
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http://idnet.net/broadband/default.jsp

**Additional bandwidth is charged at £1 per GB (including VAT).
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  #3  
Old 20-10-06, 04:12 PM
dbates dbates is offline
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Yes, but that wasn't the deal I signed up to. The SX deal was generally uncapped, as long as we kept our noses clean. I was just saying I'd have hoped for some notification if that situation had changed?
  #4  
Old 20-10-06, 04:19 PM
nathan nathan is offline
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there was information posted about this on the forum!!! I received a email today actually, it goes like;

Over the time period 12/10/2006 to 20/10/2006 (8 days) you have downloaded 9.34 GB of data. Your monthly allowance is 30GB.

Based on your current level of usage, your projected bandwidth use (data download) for a 30 day time period will be: 35.03 GB.

If your current bandwidth usage continues then this would equate to an excess bandwidth charge of: £5 [£1/GB] for this month.

You can monitor your bandwidth use online daily in the Customer Account section on the website: https://www.idnet.net/login

I'd remember to look, but i can never remember my login and password for my adsl line.
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Old 20-10-06, 04:24 PM
dbates dbates is offline
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Quote:
there was information posted about this on the forum!!!
Here, or the IDNetters forum? (Which I've never used)

That's an odd system - you download one big file over a couple of days and you immediately get a warning. Say you download an 8 gb file over two days - your predicted monthly usage shoots up to 120gb!!!
  #6  
Old 20-10-06, 04:35 PM
FarFarAway FarFarAway is offline
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Yep I got it too - I had download Vista RC1 and RC2. I never EVER exceed my bandwidth limit so the warning kinda ed me off
  #7  
Old 20-10-06, 07:30 PM
nathan nathan is offline
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o and by the way, you signed up for a 2mb line, yet i think you have a 8mb line,works both ways
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  #8  
Old 20-10-06, 08:36 PM
dbates dbates is offline
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Yes, because I asked for the upgrade and we agreed to change the terms of the contract... IDNet can't alter the terms unilaterally.
  #9  
Old 20-10-06, 10:01 PM
Dav0s Dav0s is offline
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have you ever exceeded 30gb in the past any of you?

maybe idnet have introduced this 30gb cap to your accounts recently?
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  #10  
Old 21-10-06, 11:09 AM
FarFarAway FarFarAway is offline
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Quote:
Originally Posted by Dav0s
have you ever exceeded 30gb in the past any of you?

maybe idnet have introduced this 30gb cap to your accounts recently?
Like I said - never exceeded even 20GB per month
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